FAQS

Trust us for quality private nursing care

Frequently Asked Questions

What types of home care services do you provide?

We provide non-medical Personal Assistance Services (PAS), including help with bathing, dressing, grooming, mobility, toileting, light housekeeping, meal preparation, and companionship for seniors, veterans, and individuals with special needs.

Do you offer 24-hour or overnight care?

Yes. Based on your needs, we can arrange daytime, overnight, or 24-hour care with rotating caregivers to ensure safety and support around the clock

Are your caregivers trained and background checked?

All caregivers are carefully screened, trained, and background checked. We follow Texas Health and Human Services Commission requirements for Personal Assistance Services providers.

Do you accept Medicaid or other insurance?

We work with Medicaid-funded home care programs and certain waiver services. Coverage and eligibility can vary, so we’ll review your benefits and help you understand available options.

How much does home care cost?

Costs depend on the level of care, number of hours, and funding source. After a free in-home assessment, we provide a clear plan and discuss rates, insurance, and any out-of-pocket expenses.

How do we get started?

Call us or complete the contact form on this page. Our care coordinator will schedule a free in-home assessment in Houston or nearby areas to learn about your needs and design a personalized care plan.

Testimonial

Client Feedback & Reviews

      EXCELLENT  
   Based on 50 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Shonna Mack 
 
 
 
 Trustindex verifies that the original source of the review is Google. What a great service Monique provides to her clients! Her level of care, professionalism, and compassion truly stands out. She goes above and beyond to make sure everyone feels supported, comfortable, and well taken care of. You can tell she genuinely cares about the people she serves, and that makes all the difference. I would definitely recommend her to anyone looking for dependable, trustworthy, and heartfelt home care services. Total Joy Homecare is truly a blessing to the community.
  
 
      Posted on Google  
   
   Katrina Franklin 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great place have a very loving environment and well trained and educated employees.  I apologize very much for my comments I didn't mean it was just upset and it was under called for. I apologize to Ms Monique and Total Joy Company this is a real loving and caring company.  This is my public apology please disregard my last review tried to remove it but can't locate it
  
 
      Posted on Google  
   
   Anthony Duffield 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great place
  
 
      Posted on Google  
   
   Janae Roberts 
 
 
 
 Trustindex verifies that the original source of the review is Google. Really good with helping patients find caring caregivers to assist with client’s daily life.
  
 
      Posted on Google  
   
   Larry K&J 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very friendly and informative when I reached out to her about coverage and program details . Pretty sure I’ll be doing business with this company, after calling around and dealing with dissatisfaction from others .
  
 
  
  
 
     Verified by Trustindex  Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

Visit Our Office

We'd love to hear from you

We are located near the intersection of Fondren Rd and W Bellfort Ave in southwest Houston. Free parking is available on-site. Ready to Start Services?

Head Office

10103 Fondren Rd Suite 312 Houston Texas

Email Support

totaljoyhealthcare@gmail.com

Call us

Phone : +1 832-627-7169

Office Hour

Mon - Fri : 09.00 - 17.00 Sat - Sun : Close

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Contact Us

Reach out to schedule a free in-home assessment and speak with a care coordinator.

Total Joy HomeCare